Press / 2007 / 30th March

InfoBasis and JGP provide capability management for North Eastern local government

InfoBasis extends skills management expertise to governmental authorities with JGP

Capability management expert InfoBasis and JGP, the leading provider of web-based talent management technology to the public sector, have combined forces to provide skills analysis for 20 local authorities in the North East of England.

1,500 key middle managers and 1,500 customer service staff will conduct a skills audit using JGP’s Skills Portal, provided by InfoBasis Enterprise Skills Manager™ (InfoBasis ESM). The project underpins regional initiatives aimed at increasing skills and capacity in Customer Service and Middle Management. Analysis of the validated self-assessments will be used to identify skills gaps or underused capacity, to target training, and to deploy resources more effectively.

The managers’ skills audit, funded by the Regional Improvement Partnership for North East Local Government, aims to ensure employees have the necessary skills to implement effective change across the region in response to the improvement agenda and local government reorganisation.

The customer services skills audit, funded by the Learning and Skills Council North East Region, will enable an in-depth understanding of customer service levels, skills gaps and the regional and sub-regional demand for NVQs and other learning resources.

Mick Brodie, Director of the North East Regional Employers Organisation said: “This project represents a fantastic opportunity for two funding bodies to work collectively, achieving their own goals while capitalising on each others investment.”

JGP’s Founder, Richard Tyrie, said: “By creating a North East Skills Portal we can ensure that all key managers and customer service staff will have access to the training they need to enable them to perform their best and deliver first class public services right across the region.”

InfoBasis CEO Ashley Wheaton commented: “Providing capability management for local governments is different to other organisations - skills sets are varied across the country, yet the need for competency always remains critically high. Working with InfoBasis and JGP, the local authorities in the North East are on the right path to fully understanding their skills and ensuring the public reap the benefit.”

 

About JGP (www.jgp.co.uk)
• JGP has been working with the public and not-for-profit sectors helping them access wider and more diverse sources of jobseekers since 1998, with the fourth generation of the Jobsgopublic network attracting more than 600,000 jobseekers a month and listing more than 50,000 vacancies a year.

• Starting life as a “jobs board”, JGP now provides web-based talent management solutions that help organisations attract, hire, develop and retain talented people at a fraction of the cost of using paper-driven processes and print-media advertising.

• Since 1999, JGP has provided these services to more than 1000 public sector employers – the majority in local government.

• Delivered in the spirit of collaboration and to support public sector agendas, JGP’s solutions promote efficiency, diversity, social inclusion, to enable citizen-centric self-service, to support work in regards the Data Protection Act, the DDA and web accessibility obligations, e-government principles and e-GIF requirements.

• JGP’s technology enables organisations to operate faster, more transparently and much more affordably.

For more information, please contact JGP’s Alex Tyrie on 020 7923 5643 or alex.tyrie@jgp.co.uk.


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